Billing policy

Paying for Your Order 

Generally, we will charge your payment method for your item when we ship it to you or confirm its availability. Please note, we may pre-authorize  your order amount with your credit card, credit account, or debit card issuer at the time you place the order. This may have an effect on your available credit line. When you pre-order with a debit card, we will debit your card when you place the pre-order. For digital items, we’ll charge your payment method when you initiate the download of the product or the product is placed in your account and available for use. 

Payment methods

Buzz Fit accepts the following payment methods online. Select the payment method below to find out more:
– Credit Cards
– Debit Cards

Some payment types are ineligible for orders that ship to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you need to do the following: either ship your order to a single address or change the payment method. 

Troubleshooting: Credit Cards or Debit Cards with card payment errors

If your card is new or has been recently reissued, please check it has been activated. Remove characters such as spaces or dashes from the card number. If all appears correct and you are still receiving a card payment error, call the card issuer’s customer service. Their number is listed on the back of your card. It is possible your credit card company may need to speak with you in advance of authorizing your payment request. 

Account verification

Please ensure that the billing address on your order matches the information on your credit card account. This will prevent any unnecessary delays in processing your order.  If you have recently changed address or are unsure of the address to which your card statement is issued, please contact your card-issuing bank to confirm. The number for your card-issuer is listed on the back of your card. 

Security codes

Please note the card security code is a unique code printed on your card:
– This can be a three or four digit number. 
– On American Express cards this is printed on the front.
– On Mastercard / VISA / UnionPay / Discover cards, the number is printed on the back of your card.  

Credit card exchange rates

If you are paying for your order using an international Mastercard, Union Pay, VISA or American Express the purchase price may fluctuate with exchange rates. Please be advised, your bank or credit card issuer may also have additional charges and fees for foreign conversions. The overall cost of your purchase may increase as a result. For full information on these fees, please contact your card-issuing bank directly. 

Tax rates

Your online purchase from Buzz Fit will be taxed using the applicable sales tax or seller’s use tax rate for your shipping address. This is in accordance with state and local law.  The tax listed during checkout is an estimate only. Your final invoice will reflect the final total tax, this will include state and local taxes.

Tax-exempt orders

If you are placing an order on behalf of a tax-exempt individual or company please contact our customer service team. Please note in order to place this order the following is required: for the state where the product is being shipped you must provide proof of state tax-exempt status. Note: federal tax exemption certificates are not applicable. 

Order Confirmation

Buzz Fits’ order confirmation to you does not imply our acceptance of your order, nor does it constitute confirmation of Buzz Fits’ offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-practice location, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we will refund you the full amount of the canceled portion of the order.

Refund Policy

Refunds will be issued only in accordance with the terms posted at Buzz Fit (link to refunds). You agree to pay all charges that may be incurred by you or on your behalf through your Buzz Fit Account, at the price(s) in effect when such charges are incurred. Also you remain responsible for any taxes that may be applicable to your transactions. We reserve the right to re-bill your payment method if your payment method is rejected and pursue any unpaid amounts. You remain liable for all such past due amounts and all costs incurred to collect these amounts, including, without limitation, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or other court costs.

Free Trials

In some cases, your subscription may start with a free trial. The duration of this free trial period may vary however will be specified in the free trial offer at sign-up. Eligibility or duration of free trials may be limited. To sign up for a free trial, you must provide a valid payment method.

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